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Services include how the agents treat the customers whether the communications between agents and customers are effectively understood or not. Franchising scheme has also become one of their remarkable key of success until they have become the household name for bakery product in Malaysia.

It comes in a smaller portion and smaller bite to case the kids in dining. Western foods are also served such as Fish and Chips. This is to simplify the choices of the customers by introducing same pricing for food of the same types.

The premiums are paid for the amount of recipes used in the cake making process. Secret Recipe has successfully established its brand name in Malaysia, Singapore, Indonesia, Thailand, China and Philippines by virtue of its fine quality cakes, fusion food and distinctive service.

Secret Recipe mission is providing world class food services to the customer.

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Secret Recipe continuously strives to surpass its own accomplishments and to be recognized as a leader in the industry.

Pies: It offer best pies recipe and created to engage the taste buds of customer. EQUIPMENT The suppliers of equipment, furniture, kitchen ware, auxiliary, toiletries and cutlery will be provided by the Secret Recipe franchisor as the customize to their policy of shop layout concept.

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